TYPES OF DATA COLLECTED
Among the Personal Data collected by this Application, either independently or through third parties, are: Cookies, Usage Data, first name, last name, phone number, company name, address, province, email, ZIP code and city.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. Unless otherwise specified, all Data requested by this Application is mandatory.
If the User refuses to provide such Data, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to withhold such Data without any consequence on the availability or operation of the Service.
Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless otherwise specified, serves the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and warrants that they have the right to communicate or disclose them, releasing the Data Controller from any liability towards third parties.
METHODS AND PLACE OF PROCESSING OF COLLECTED DATA
Methods of Processing
Among the Personal Data collected by this Application, either independently or through third parties, are: Cookies, Usage Data, first name, last name, phone number, company name, address, province, email, ZIP code and city.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all Data requested by this Application is mandatory.
If the User refuses to provide such Data, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to withhold such Data without any consequence on the availability or operation of the Service.
Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless otherwise specified, serves the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and warrants that they have the right to communicate or disclose them, releasing the Data Controller from any liability towards third parties.
Legal Basis of Processing
The Data Controller processes Personal Data relating to the User when one of the following conditions is met:
• the User has given consent for one or more specific purposes;
• processing is necessary for the performance of a contract with the User and/or the implementation of pre-contractual measures;
• processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
• processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.
In any case, it is always possible to ask the Data Controller to clarify the specific legal basis of each processing activity, and in particular to specify whether processing is based on law, provided for by a contract, or necessary to conclude a contract.
Place
Data is processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located.
Retention Period
Data is processed and retained for as long as required by the purpose for which it was collected, therefore:
• Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the contract has been fully performed.
• Personal Data collected for purposes related to the Data Controller’s legitimate interests will be retained until such interests are satisfied. The User may obtain further information regarding the legitimate interests pursued by the Data Controller by contacting the Data Controller.
When processing is based on the User’s consent, the Data Controller may retain Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority. Upon expiry of the retention period, Personal Data will be deleted. Therefore, upon expiry of such period, the right of access, erasure, rectification and the right to data portability can no longer be exercised.
PURPOSES OF PROCESSING OF COLLECTED DATA
User Data is collected to enable the Data Controller to provide its Services, as well as for the following purposes: Statistics, Management of Sales Contract Terms and Contacting the User.
DETAILS ON THE PROCESSING OF COLLECTED DATA
Personal Data is collected for the following purposes and using the following services:
By completing a “Contact Form” with their Data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.
Through interaction with social media, by means of private messages or comments under our content on official accounts.
Personal Data collected: Company Name, last name, first name, address, ZIP code, city, province, phone number and email.
Google Maps Widget, Instagram Widget, Issuu Widget, YouTube Video Widget, WhatsApp Customer Chat (chatbot) – WhatsApp Business. These types of services allow interaction with live chat platforms – instant messaging, managed by third parties, directly from this Application’s instant messaging service. This allows the User to contact this Application’s support service or for this Application to contact the User while browsing its pages. If a service for interaction with live chat – instant messaging platforms is installed, it is possible that, even if Users do not use the service, it may collect Usage Data related to the pages on which it is installed. Additionally, live chat conversations may be recorded.
WhatsApp Messenger is part of the Facebook Inc. group. Place of processing: USA.
Personal Data collected: Personal Data: Cookies, Usage Data, Address.
The services included in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.
Through an external application owned by third-party companies, designated as Data Processors, a sales activity for the offered services is conducted. By accepting the terms of the privacy policy, the User is aware of entering into a sales contract which may include a cancellation penalty.
Personal Data collected: Company Name, last name, first name, address, ZIP code, city, province, phone number, email, details of the chosen payment method (Bank transfer, payment cards).
USER RIGHTS
Users may exercise certain rights with respect to the Data processed by the Data Controller. The User may contact the Data Controller to find out which rights apply in their case and how to exercise them; In particular, the User has the right to:
The User may withdraw consent to the processing of their Personal Data previously given.
The User may object to the processing of their Data when it is carried out on a legal basis other than consent. Further details on the right to object are provided in the section below.
The User has the right to obtain information about the Data processed by the Data Controller, on certain aspects of the processing, and to receive a copy of the processed Data.
The User may verify the accuracy of their Data and request its update or correction.
Under certain conditions, the User may request restriction of the processing of their Data. In such case, the Data Controller will not process the Data for any purpose other than its storage.
obtain the erasure or removal of their Personal Data:
The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision applies when the Data is processed by automated means and the processing is based on the User’s consent, on a contract of which the User is a party, or on pre-contractual measures related thereto.
The User may lodge a complaint with the competent personal data protection supervisory authority or take legal action.
How to Exercise Rights
To exercise their rights, Users may submit a request to the Data Controller’s contact details at the email address privacy@archromesuites.it. Requests are free of charge and fulfilled by the Data Controller as soon as possible, and in any case within one month.